Privacy Policy

Effective May 7, 2026

Who we are

RomBrain (rombrain.com) is operated by HOMEMADE Food Services Ltd. ("we", "us"), a company registered in Israel. Address: Nims Blvd. 2, Azrieli Tower, Ramat Hasharon. Contact: hello@homemade-global.com.

What we collect

  • Account data: email, name, avatar from Google OAuth.
  • Chat content: the messages you send and the AI output — used for conversation memory and model improvement.
  • Billing data: plan, billing cycle, PayMe customer ID; we do not store card numbers — those live with PayMe (PCI-DSS compliant).
  • Technical data: IP address, browser, cookies, pages viewed, billing events.
  • Advertising: we may use Meta Pixel, Google Ads, and similar pixels to measure campaigns.

How we use it

  • Run the service (answers, history, quotas, billing).
  • Improve the model and product via aggregate ratings and feedback. We do not use your private conversations for our marketing.
  • Measure advertising and prevent fraud.
  • Send transactional emails (receipts, payment confirmations).

Sub-processors

  • AnthropicAI model (Claude).
  • Supabaseauth, chat history.
  • Vercelhosting.
  • PayMecard processing.
  • iCounttax-invoice issuance.
  • Resendtransactional email delivery.
  • Meta · Google · TikTokadvertising and analytics.

Legal basis (GDPR)

We process data under: (a) performance of contract; (b) legitimate interest to improve the product and prevent fraud; (c) consent for non-essential marketing/cookies. You may withdraw consent anytime.

Retention

Conversations are kept while your account is active. Billing records are retained 7 years as required by law. Request deletion at hello@homemade-global.com.

Your rights

  • Access, correct, or delete your data.
  • Data portability (receive a copy).
  • Object to marketing processing.
  • California residents: CCPA/CPRA rights — we do not sell personal information.
  • EU residents: right to lodge a complaint with a supervisory authority.
  • Israel residents: rights under the Privacy Protection Law, 5741-1981.

Children

The service is not intended for users under 16. We delete accounts of minors when identified.

International transfers

Data may be processed outside Israel/EU under Standard Contractual Clauses or equivalent adequacy decisions.

Changes

We may update this policy. The effective date at the top will reflect the latest revision.

Contact

hello@homemade-global.com · HOMEMADE Food Services Ltd., Israel.