Privacy Policy
Effective May 7, 2026
Who we are
RomBrain (rombrain.com) is operated by HOMEMADE Food Services Ltd. ("we", "us"), a company registered in Israel. Address: Nims Blvd. 2, Azrieli Tower, Ramat Hasharon. Contact: hello@homemade-global.com.
What we collect
- Account data: email, name, avatar from Google OAuth.
- Chat content: the messages you send and the AI output — used for conversation memory and model improvement.
- Billing data: plan, billing cycle, PayMe customer ID; we do not store card numbers — those live with PayMe (PCI-DSS compliant).
- Technical data: IP address, browser, cookies, pages viewed, billing events.
- Advertising: we may use Meta Pixel, Google Ads, and similar pixels to measure campaigns.
How we use it
- Run the service (answers, history, quotas, billing).
- Improve the model and product via aggregate ratings and feedback. We do not use your private conversations for our marketing.
- Measure advertising and prevent fraud.
- Send transactional emails (receipts, payment confirmations).
Sub-processors
- Anthropic — AI model (Claude).
- Supabase — auth, chat history.
- Vercel — hosting.
- PayMe — card processing.
- iCount — tax-invoice issuance.
- Resend — transactional email delivery.
- Meta · Google · TikTok — advertising and analytics.
Legal basis (GDPR)
We process data under: (a) performance of contract; (b) legitimate interest to improve the product and prevent fraud; (c) consent for non-essential marketing/cookies. You may withdraw consent anytime.
Retention
Conversations are kept while your account is active. Billing records are retained 7 years as required by law. Request deletion at hello@homemade-global.com.
Your rights
- Access, correct, or delete your data.
- Data portability (receive a copy).
- Object to marketing processing.
- California residents: CCPA/CPRA rights — we do not sell personal information.
- EU residents: right to lodge a complaint with a supervisory authority.
- Israel residents: rights under the Privacy Protection Law, 5741-1981.
Children
The service is not intended for users under 16. We delete accounts of minors when identified.
International transfers
Data may be processed outside Israel/EU under Standard Contractual Clauses or equivalent adequacy decisions.
Changes
We may update this policy. The effective date at the top will reflect the latest revision.
Contact
hello@homemade-global.com · HOMEMADE Food Services Ltd., Israel.